Overview

Microsoft Dynamics 365 Field Service Functional Consultants configure the Field Service application, implement solutions that manage the field service lifecycle, and deploy the Connected Field Service (IoT) solution.

Job role: Functional Consultant

Required exams: MB-200MB-240

Skills measured

• Perform discovery, planning, and analysis
• Manage user experience design
• Manage entities and data
• Implement security
• Implement integration
• Perform solutions deployment and testing
• Configure field service applications
• Manage work orders
• Schedule and dispatch work orders
• Manage field service mobility
• Manage inventory and purchasing
• Manage assets and agreements